Shipping Information
We provide automated emails for payment confirmation and once an order ships. We verify the availability of your product(s) before shipping the order. We will contact you if necessary and we process most orders in 1 business days however in rare cases it may take longer process an order. If the item(s) in your order are out of stock or there is any delay we will send you email with an update on the status of your order. If you ordered multiple items and we don’t have all items in stock, we will send them separately.
Items shipping to USA street address are shipped as following:
- Items less than 3 lbs are shipped by United States Postal Service (USPS).
- Items over 3 lbs weight are shipped by FedEx Ground. In some cases items between 2 and 3 lbs are shipped by FedEx Ground as well.
All items to PO Box , APO and FPO addresses are shipped by USPS.
All international orders ship by USPS. However in rare cases we might use FedEx to improve delivery time and transit tracking. We ship items worldwide however we use a risk based system to scrutinize orders from some of the countries in Asian and African continent.
We offer free shipping for most of USA. Exceptions to free shipping includes PO Box, APO, FPO, Hawaii, Alaska, and US territories addresses for items over 3 lbs. Items under 3 lbs however ship free to these addresses free shipping.
We offer very competitive rates on shipping worldwide. These rates are provided in checkout or you can obtain information by sending us email.
Special Notes for Customers Outside of the USA
Some of our International customers have asked if we can declare purchased items as "Gift"?
We can’t declare any international purchase as gift on customs forms or invoice. It is against US and international laws. This means that some of our customers depending on national customs regulation will have to pay customs duty, PST, VAT or other applicable taxes. We believe that you will still get a great deal since our prices are highly discounted and very competitive. Please note that we don’t offer exchange or refunds to our international customers.